Return Policy

We do our best to provide physical samples of all the pieces from our website in our showrooms - if there's anything you'd like to see in person you're welcome to contact us about it's availability and to see which location it's displayed in.

All online purchases are final sale.  Please contact us at info@nichedecor.ca if you have any specific questions - there are some exceptions that can be made depending on the item.  Restocking fees will apply.  

Damages, shortages and defects must be reported in writing within 48 hours of receipt of goods.  Please keep all original packaging for 5 days after damage is reported. No returns or exchanges will be accepted after the 5 day period. 

Please review your order carefully. If you need to change your order, please contact us within 48 hours from your time of order and we would be pleased to assist you. 

Thank you for shopping with us!